1 Answer partners Inzura

1 Answer Insurance has announced a deal with Inzura to use its AI-powered policy verification app, iApprove for its taxi, courier, minibus and private motor insurance lines. 1 Answer Insurance said the move was saving its agents around 40 minutes per new customer.

Trevor Cutts, managing director at 1 Answer, said: “We are investing heavily in technology solutions to help us deliver growth and at the same time continue to offer convenience and high levels of customer support.”

He added: “We now rely on iApprove to help customers upload their supporting documents via the app. iApprove automatically requests and reminds the customer to provide their documents and then, when they are uploaded, it automatically checks them against the declared details.”

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