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09.00 - 09.30: Registration and refreshments

09.30 - 09.35: Welcome address
Deborah Ritchie,
Group Editor, Insurance Today

09.35 - 09.45: Chair's welcome
Neil Harrison,
Global Chief Claims Officer, Aon

09.45 - 10.00: Secrets of successful insurtech
Tony Tarquini,
Thought leader, Advisor, Co-author, The InsurTECH Book

Things you REALLY need to know about insurtech: Understanding different forms of innovation, when they can best contribute and what are the likely risks and value. Preparing for and executing innovation. Insights into the unexpected consequences from innovation and what to look out for when the project is complete.

10.00 - 10.15: Under the bonnet of machine learning and AI; cost, compliance and transparency
Selim Cavanagh,
Director of Insurance, Mind Foundry

When envisioning the insurance industry in 2030, three undeniable drivers of data usage rise to prominence: connected vehicles, IoT-enabled devices, and customer analytics. AI is the linchpin in comprehending and leveraging this surge in data. Join us to combat the issue of 91% of models degrading within the first year, ultimately curbing operational expenses and amping up AI scalability.

10.15 - 11.00: Debate - Using AI: How might AI impact the insurance industry both positively and negatively? What are the ethical considerations? How might commercial lines and personal line insurers benefit? How might AI plug the skills gap?
Moderated by: Tony Tarquini,
Thought Leader, Advisor, Mentor, Co-author, The InsurTECH Book
Oliver Williamson,
Founder, Aspect
Craig John,
Head of Innovation, Davies
Rebecca Marsden
, VP Risk & Insurance, Oxa
Richard West,
Head of Innovation, Kennedys

11.00 - 11.30: Coffee break

11.30 - 12.00: Fireside Chat - The importance of human capital at the time when generative AI use is in the rise
Moderated by: Mathew Connell,
Director of Policy and Public Affairs, Chartered Insurance Institute
Guest: Arjun Ramdas,
CEO, Charles Taylor InsureTech

Explore how the surge of generative AI and tech is reshaping roles in insurance. Discover how individuals can leverage AI to enhance their careers, emphasizing the crucial role of human expertise amidst this transformation in the insurance value chain.”

12.00 - 13.00: Lunch break

13.00 - 13.05: Chair's intro
Tim Johnson,
Partner, Browne Jacobson

13.00 - 13.25: Revolutionising roads: navigating the future of insurance for autonomous vehicles Exploring the latest tech innovations, the risks, questions and challenges they present
Tim Johnson,
Partner, Browne Jacobson

13.25 - 14.15: Panel Session - Rethinking the claims journey through tech
Embracing data and analytics to enhance client experience. Bridging the gap between tech and traditional business processes whilst keeping touchpoints human-led.

Moderated by: Jon Glover, Partner & Director of Technology, Keoghs
Neil Harrison,
Global Chief Claims Officer, Aon
Caroline Taylor,
Chief Operating Officer, ACIES MGU
Andrew Pedler,
Head of Syndicate Claims, Liberty Speciality Markets
Victoria Sutton
, Head of Claims Operations – Corporate & Commercial, Howden UK&I 
Paula Coulthard Griffiths,
Insurance Director, Marshmallow Insurance

14.15 - 14.45: Fireside Chat - Tackling the underinsurance crisis in the freight industry
Moderated by: Michael Keating
, CEO, Managing General Agents’ Association
Guest: Johnny McCord,
CEO & Founder, Loadsure

More than 60% of freight in transit is under or uninsured. Insurtech innovator Johnny McCord will discuss why this underinsurance crisis exists; how data and AI can be harnessed to analyse every detail of supply chain risk, for fair, accurate pricing and the future of holistic freight protection.

14.45 - 15.00: Coffee break

15.00 - 15.20: ESG: Why more insurers are investing in prediction and prevention 
Dr. Avi Baruch,
Co-founder and COO, Previsico

Dr Avi Baruch will be discussing growing trends within the industry where insurers and insureds are increasingly partnering to mitigate and control risks. As climate risks rise, we are seeing more organisations take a more proactive approach to managing their risks. The role of insurers in this process has evolved dramatically in recent years with more resources and technologies being implemented towards predicting and preventing flood risks. This shift is driven by several key factors including the rising cost of flood claims, climate change concerns, reputational pressures and long-term sustainability.

15.20 - 15.40: The nuts and bolts of claims technology
Roi Amir,
CEO, Sprout.ai

In this session, Roi Amir, CEO of Sprout.ai, will answer questions that are fundamental to claims technology, including why do we need technology for claims? How does claims technology change the claims sector in insurance? How can insurtechs provide intelligent claims automation at a highly accurate rate?

15.40 - 16.15: Panel: Navigating the Future
Seizing tomorrow’s opportunities today
What should insurers have on their radar? Exploring policy, regulation, the wider economic backdrop, Consumer Duty
Moderated by: Nicholas Berry, Partner, Solicitor, Norton Rose Fulbright LLP
Dr. Avi Baruch, Co-founder and COO,Previsico
Michael Dunckley,
Associate Director, Analytics, AM Best
Jonathan Fong,
Senior Policy Advisor, General Insurance, ABI

16.15 - 16.30: Chairs closing remarks

16.30 - 17.30: Networking drinks