Specialist insurer Beazley has successfully finalised its claims transformation programme. Guidewire's ClaimCenter is now fully integrated with the London Market Electronic Claims File Write-Back.

“The launch of the Lloyd’s Blueprint, the impact of the pandemic on our industry, and how we do business going forward have made improving efficiency and automation even more important to delivering greater value and service for our clients,” said Beazley's group head of claims, Beth Diamond. “We are very pleased that the ECF integration initiative addresses this need.”

The insurer is already seeing a substantial increase in claims processing productivity due to faster access to claims file data and document repository.

"Financial limits authorisation at the point of transaction response is another benefit of this implementation, enhancing our operational control capabilities. In addition, we are better positioned strategically for future cloud deployment," said group claims platform lead, Steve Flood.

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