Addept Insurance Services has launched a remote dimension to its home emergency proposition for homeowners and landlords. Home Emergency Rescue and Let Emergency Rescue provide policyholders with a video call to an engineer to resolve, where possible, emergency issues without the need for a tradesperson to attend in person.

Axa XL has agreed a partnership with digital specialist Samsara to use its Connected Operations platform. The carrier says the platform will provide data on UK fleet risks ranging from vehicle status to driver behaviour. Axa XL says the collaboration will enable it to be more proactive and targeted in delivering risk management support.

QuestGates has developed its Vector division, which handles lower complexity property claims and provides development training for emerging talent, to include a new loss adjusting pathway. Vector was initially launched 18 months ago and operates as a fully functioning claims team rather than a traditional training scheme.

Tide Insurance, which is a managing general agent focused on yacht insurance, has launched Compass, which provides policyholders with policy documentation, risk management tools and real-time insights via their mobile devices.

Legal indemnity broker LawSure, which is part of the Clear Group, has gone live with ClearLi-insurance.co.uk to provide solicitors and property law professionals with access to legal indemnity insurance quotes. The online presence was built by technology specialist Brokertech, which is also part of the Clear Group.

Medical expenses were the most common cause of travel claims from UK customers in 2025, according to travel insurance provider Cover-More Blue Insurance Services Limited, which trades as Multitrip.com. Medical claims accounted for 43% of all claims with cancellation claims taking second spot (16%) and loss of person possessions holding third place (10%).

Aviva says new drivers with telematic insurance policies improve their driving faster than those on standard motor insurance policies. It suggests telematic insurance helps drivers reduce collision claims by almost 50%, after a year of driving while those on standard policies see collision claims drop by almost 30%.

In October, EDII will deliver its insurance innovation programme, Digital Minds Embed, to insurance professionals in Leeds. This marks the first time the training has been delivered outside of London. The move follows a partnership agreement with Markel and the course will be delivered at its City Square House premises in Leeds. EDII has guided 11 London cohorts through the course.

Broker Needham Insurance Services, which is part of The Broker Investment Group, has snapped up Hinckley Insurance Services, which controls gross written premium of £1.2m. It supports customers in its Leicestershire heartland across personal and commercial lines of business. The firm and its four-strong team will continue to operate from the existing office in Hinckley.

More than 1.1 million cat owners in England say the data on their cat’s microchip is out of date, according to research from Direct Line. The survey canvassed more than 1,000 cat owners and suggests 13% of feline microchips carry inaccurate our old information. In June 2024, legislation made it mandatory to microchip cats.

Mazda has done a deal with Wrisk, which will enable the car manufacturer to offer subscription-based insurance to new and used Mazda buyers as well as existing owners. The insurance stipulates that Mazda approved accident repair centres and body shops will carry out necessary repairs.

Embedded insurance specialist EIP has launched an AI-powered tool – Virtual TPAi – which it says automates the entire claims process. EIP says the AI agent sits in the place of a call centre operative and handles customers’ questions about their policy as well as being able to accept and action claims.

Zurich’s SME and mid-market licensed trade customers will receive a flexible approach to opening hours from the insurer as it seeks to support pubs, bars and restaurants operating extended hours during the World Cup.

SunLife has launched into the travel insurance market with a product that is manufactured and administered by Rock Insurance Services Limited and underwritten by Inter Partner Assistance SA. The move sees the provider expand out of its core offering of life insurance and equity release products.

Jensten Underwriting has unveiled a five-year deal that will see Zurich UK provide more than £300m of capacity to the managing general agent. The capacity will support Jensten Underwriting’s cross-class property, casualty and motor lines. It says the agreement enhances its scale, financial strength and long term stability.

Westfield Specialty International has laid out plans to build a UK and European liability portfolio. The expansion comes after Westfield established company market operations in Luxembourg at the end of last year. The carrier aims to underwrite a broad range of liability risks across multiple regulatory and legal jurisdictions.