The International Underwriting Authority has established a new group for cyber claims professionals in the London Market – the cyber claims committee. It will convene for the first time on 15th October and seeks to bring together senior cyber claim team leaders from both reinsurers and insurers.

Integra Insurance Solutions and Congregational Insurance Solutions have secured a four-year, £500m gross written premium capacity arrangement with Hadron across their respective home and church insurance programmes. The two managing general agents are part of the Integra Group.

Partners& has snapped up Bedford-based broker M&DH, which was established in 2002 and has a 70-strong team. It has a focus on construction and manufacturing risks as well as catering for a range of corporate and private clients.

London market technology firm PPL has launched a new tool – Service Benchmarks – to allow carriers to see their response time for firm orders and endorsements and to then compare their own service levels against the market average.

NatWest has teamed up with technology platform Uinsure to launch a new home insurance proposition that enables customers to secure a quote in under one minute from a panel of carriers. The insurance proposition is available to both customers and non-customers.

The Managing General Agents’ Association has named Padda Consulting as its new UK compliance and regulatory partner with the collaboration officially starting on 1st September. Padda will offer MGAA members support to ensure they remain informed and well positioned to navigate regulatory change.

The Lloyd’s Market Association has teamed up with the International Underwriting Association to create a cross-market resource that supports the professional development of claims professionals during their first two years in the London market. The Claims Capability Framework seeks to create a consistent foundation for claims practitioners across the market.

Aon has launched a new tool – AI Risk Diagnostic – to help organisations understand and manage the risks that the use of AI creates within their operations. Aon says the tool provides a structured view of AI governance, maturity and risk exposure for organisations using AI.

The Financial Conduct Authority has set out its expectations for insurance firms with vertically integrated businesses models and highlighted the need to proactively manage whether their model supports good customer outcomes and effective regulatory supervision.

Research from the Financial Ombudsman Service shows that in the first quarter of 2026/27 (April to June) car and motorcycle insurance complaints rose to 4,100. The FOS says this is up from 4,000 in the previous quarter and from 2,800 during Q1 2025/26. Reasons for complaints, according to the FOS, range from concerns about claim values to policy cancellations and claim delays.

Law firm Weightmans has teamed up with data analytics and technology specialist Verisk to strengthen its Fraud Rely platform, which now combines Weightman’s fraud data and legal expertise with Verisk's anti-fraud technology.

The UK motor insurance market is forecast to remain loss-making over 2026 and 2027, according to EY’s latest analysis, and the deteriorating outlook is expected to have a knock-on effect on premiums, with rates likely to rise over the next two years.

QuestGates has acquired Manchester-based liability claims firm Howell Wild, further strengthening its owner-managed loss adjusting and claims portfolio.

Risk decision platform ZestyAI has announced Lloyd’s managing agency MAP Underwriting as its first London-market customer. The link will see the firm’s wildfire risk model – Z-FIRE – used to enhance the evaluation and management of California wildfire exposure in its property re/insurance portfolio.

ACORD Solutions Group is working with Lloyd’s managing agent AEGIS London on its data-driven operations and digitalisation initiatives through the implementation of ACORD Transcriber, a document processing solution that enables data extraction from ACORD Forms and other insurance documents.

Allianz UK has launched Complete Mini Fleet in Northern Ireland as part of its plans to expand its broker proposition in the region. The launch gives brokers access to Allianz’s established fleet knowledge, underwriting appetite and digital trading capability, helping them support their small and growing fleet customers.