Insurtech Anansi has teamed up with e-commerce marketplace Wowcher to provide embedded goods-in-transit cover across the Wowcher product range. Anansi offers automated, parametric cover that is triggered by pre-defined time thresholds.
Adam Clouting, head of product sourcing and supply chain at Wowcher, said: “Customer experience is key for all e-commerce companies at the moment. Finding a way to allow our customer service team more time to deal with the customers, knowing the shipping risks and insurances are automated, is a real plus.”
Megan Bingham-Walker, CEO and co-founder at Anansi, added: “Wowcher is an industry-leading online marketplace, with more than 20 million subscribers, offering some of the best deals around. We’re excited to be part of their shipping process to support a superior customer experience, and a streamlined insurance process.”
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