Insurer Beazley has gone live with an online booking system to help brokers schedule virtual meetings with underwriters and to share relevant documents securely.

Beazley Booking was developed in partnership with Microsoft and IT consultancy Redspire. Brokers can access the system using a secure login.

Mark Moerdyk, Beazley’s chief technology officer, said: “This is not only a system that improves our service during this period of social distancing but also has the capability to provide long-term support as the market adapts to a more efficient and flexible model.”

Paul Bantick, global head of cyber and tech, said: “We have been working very hard to ensure we retain the same standard of access and responsiveness for brokers while working remotely. In the London market particularly, the temporary closure of the Lloyd’s trading floor due to the pandemic has changed the dynamic of the market and accelerated the adoption of new ways of working. As we come out of lockdown we know that some of these more flexible working practices will ensue. This was an opportunity to invest in making our virtual interactions with brokers slicker and more efficient with expanded functionality and features.”

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