QuestGates has enhanced its cyber adjusting offering with the appointment of a new panel of specialist partners, including Grant Thornton and Envista Forensics. The loss adjuster is also now working with law firms, Beale & Co and Kennedys, both of which provide worldwide coverage in the cyber market.

Glen Donaldson, divisional director of specialist services at QuestGates, says: “We have been operating a cyber claims and incident response service for a number of years now, utilising our existing in-house adjusting and forensic accountancy expertise to provide a tailored service depending on the client’s needs such as 24/7 incident response, on-site investigation of causation, expert policy coverage advice, coordination of quantum and determining potential avenues of subrogation and risk management.

“Our expanded panel of expert partners supplements our in-house expertise as well as providing support where we do not have the required skill-set internally. Our 24/7 claims reporting line has always allowed us to respond immediately to any incident and this service is now expanded globally through the VRS Network with additional specialist hubs in Europe and North America.”

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