Charles Taylor launches Specialist Investigation Services

Services and technology solutions provider Charles Taylor has launched a counter fraud division.

Charles Taylor Specialist Investigation Services will help clients to counter fraud, manage risk and reduce their exposures.

Bobby Gracey, global head of fraud, will lead the new division. He said: “As the impact of COVID-19 is felt across the world, the conditions are there for an increase in both organised and opportunistic fraud.

“Charles Taylor has unrivalled expertise in claims across multiple markets and a leading technology arm underpinning this, which is a great combination for a new specialist counter fraud service. We are bringing the best of IT & IQ together to enable our clients to outperform, defeat the fraudsters and reduce the fraud expenses that impact the balance sheet of every insurer.”

Investigation services cover a range of areas including: surveillance, background reports, forensic accounting, medical record retrieval, document validation and cyber services.

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