Artificial intelligence platform for language understanding Expert.ai has teamed up with Patra, a provider of technology services to the insurance industry, to enable the market to analyse policies more effectively.

Expert.ai lets organisations automate the reading, understanding, and extraction of meaningful data from structured and unstructured text.

By integrating this capability into its own technology, Patra aims to improve quality, reduce friction, and drive out inefficiencies in the process of manually reviewing and cross validating all the text for any given policy.

Walt Mayo, CEO of expert.ai, said: “We see this as a just the first step in working together to power language understanding in any application or process across the insurance value chain.”

John Simpson, CEO and founder of Patra, said policy checking had been one of the industry’s biggest challenges for decades.

He added: “With expert.ai, Patra is unlocking the ability for clients to be alerted of policy inaccuracies, reduce E&O exposures, drive cost savings, create additional value for our services, and push the limits of today's technology.”

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