The Co-operative Bank has named Axa as preferred business insurance provider to its SME customers as part of a five-year deal.

Catherine Douglas, managing director of SME at The Co-operative Bank, said: “We’ve chosen Axa Business Insurance as it is a multi-channel proposition including a mobile enabled online quote and buy journey, with live chat, email and SMS functionality.

“Initiatives such as Axa’s business insurance wizard and advised telephony sales will help to ensure that our customers receive the right insurance cover, and Axa’s mid-term review process will ensure that a customer continues to get the right level of cover as their business evolves.”

Deepak Soni, director – commercial at Axa, said: “We want to give SMEs the right tools for success. We share these values in terms of customer service, but also beyond. Axa and The Co-operative Bank are both committed to helping their communities at a very local level – as are small businesses.”

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