Agria Pet Insurance revamps claims solution

Agria Pet Insurance has implemented DWF 360's claims and insurance policy management software, EvoClaim, to replace its previous system. The move will enable Agria to cope more effectively with high volume transaction numbers and to sustain operational performance as it pursues an aggressive growth strategy.

Simon Wheeler, managing director at Agria Pet Insurance, said: “We had reached a stage where our aggressive growth trajectory was being impacted by the limitations of our legacy policy administration platform.

“After a meticulous selection process, the EvoClaim solution now provides super-efficient claims management and has been developed into a full end-to-end insurance system that delivers sophisticated process automation, data enablement and digital capability; prerequisites to accelerate our ambitions in the UK and extend the option to support Agria’s international expansion.”

Ashely Moss, CEO of DWF 360, said: “We are delighted to be working with Agria, it is a pleasure working in partnership across our respective teams to make the project a success. The DNA from our knowledge of the insurance market of over 25 years together with our flexible and adaptable risk software platform, we can ensure delivery of performance, scalability and security to clients.”

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