Duck Creek and Experian announce partnership

Duck Creek Technologies has teamed up with global information services company Experian to enable UK general insurance providers to enhance the quality of their underwriting and claims handling.

The agreement will deliver an on-demand Software as a Service (SaaS) solution using Experian’s iCache platform which will integrate critical and accurate risk information during the underwriting process for motor, buildings, and contents insurance.

iCache aims to enable insurers to gain a better understanding of customers, from financial status to risks associated with their homes or vehicles. The datasets include both public market and semi-public data about consumers, including credit and fraud scores, which will give customers extra confidence to better manage their financial position and protect against issues such as fraud and identity theft.

Douglas Rudd, partner at Duck Creek Technologies, said: “Combining the breadth of critical consumer Experian data with the technical market know-how and expertise provided by Duck Creek are key to helping insurers accelerate their speed to market and operational resilience. We are very pleased that Experian has chosen us to be their technology provider for this unique deal for them, and we are confident of significant take-up when we roll out the partnership in 2022.”

Paul Speirs, managing director for digital consumer information at Experian, added: “We are continually innovating and using technology to modernise the financial services industry and satisfy the real-time data demands for providers and their customers. We believe every consumer deserves access to fair and affordable credit, and we are committed to helping our clients to provide greater financial opportunities for everyone.

“The robust data assets of Experian, combined with the best-in-class technology and expertise of Duck Creek, will allow us to deliver new, scalable solutions for our general insurance partners while delivering better outcomes for consumers.”

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