Evolution Claims Management has partnered with Claim Technology to use its AI in processing customer claims. The partnership will see Evolution use digital wallets to create a new channel for customer engagement, with embedded support for Claim Technology's 24/7 self-serve and conversational AI capability.

George Richards (pictured), head of finance, data and systems at Evolution, said: “Through our partnership with Claim Technology, we gain access to cutting edge solutions which enable us to create superior products and enhance the overall customer experience.

“Claim Technology provides a centralised access point to leverage third-party insurtech solutions, ranging from digital wallets to AI decision-making and payments. By working with Claim Technology we benefit from the latest advancements in the industry to ensure our customers receive the experience they want.”

Michael Lewis, CEO of Claim Technology, added: “We are delighted to support Evolution Claims Management in the next step of their growth journey, helping them accelerate their digital transformation using best in-class insurtech.”


The Insurance Series 2024: Insurtech & Claims: 6th February 2024

The use of AI in claims processing and management is a key topic at Insurance Today’s upcoming one-day event Series.

Our topical agenda for the day features presentations, panels and debates, curated to help general insurance professionals harness the latest in thinking and technology, guided by some of the field’s foremost experts.

The full agenda for the day is available here, along with our complete speaker line-up: https://www.insurancetoday.co.uk/insurance-series/agenda.php

Follow us on X @InsTodayNews to stay informed about the #InsuranceTodaySeries

Share Story: