Motor insurer By Miles, which is part of the Direct Line Group has confirmed it has stopped quoting on new business and will not offer renewal quotes to existing customers from 6th January 2026. The announcement follows Aviva’s acquisition of Direct Line Group.

In the short-term, By Miles said there would be no impact on policyholders and that their cover remained in place and that the app they used and the support they received would remain as before.

In a statement explaining the closure, the firm said: “By Miles is part of the Direct Line Group, which has recently gone through a change of ownership and is now part of Aviva. A change in strategy means they are focusing investment on other brands - such as Aviva, Direct Line and Churchill.”