BGL Group has gone live with an insurer outsourcing solution to help carriers launch new products and overcome cost and efficiency issues created by legacy systems and processes.

Under the banner, Distribution as a Service, BGL says it can manage individual elements of an insurer’s existing direct general offering, such as the digital customer journey. It claims it can also lead on the entire end-to-end process, from product development and channel distribution, through to customer servicing.

Peter Thompson, chief executive officer of BGL Group’s insurance, distribution and outsourcing division, said: “Insurers are extremely well-placed to capitalise on growth from the general insurance market. The insight and analytical capabilities they hold, coupled with our tech innovation and market-leading customer service, has the potential to create some extremely powerful partnerships. Frequently evolving and stringent regulatory demands continue to challenge our industry and therefore, a key part of our ‘Distribution as a Service’ proposition is to leverage our investment and expertise to help partners navigate these areas.”

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