AXS boosts event booking insurance with Cover Genius

Ticketing platform, AXS UK has partnered with insurtech firm, Cover Genius, on event booking refund insurance. Customers will have access to tailored offerings as well as digital claims processing.

As part of the agreement, the platform’s insurance offering will be powered by the insurtech’s global insurance distribution platform, XCover, which leverages analytics, personalised product recommendations and pricing capabilities. The technology enables instant payment of approved claims, facilitating payments in around 90 currencies.

Commercial director of AXS UK, Chris Lipscomb said: “Our number one priority is to provide a fan-friendly ticketing experience and Cover Genius’s insurance solution supports AXS’s goal in supporting the entire event lifecycle. We believe Cover Genius’ technology will raise the bar on ticket insurance offerings for our UK customers.”

Co-founder and chief executive officer of Cover Genius, Angus McDonald added: “Our insurance policies protect the customers of the world’s largest online businesses, and we are happy to include AXS in our global network of partners who get to leverage our end-to-end insurance solution.

“Looking ahead, AXS will be able to leverage our truly global solution to pick and choose from the best insurance products, facilitating rapid future expansion into new markets and venues, or new cover types, such as travel protection for overseas events, from a single global integration,” she said.

AXS is expected to implement the partnership to its customer insurance offerings for its UK customers at venues such as The O2, The SSE Arena, Wembley and the multi date American Express presents British Summertime Festival in Hyde Park.

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